Cookie Policy

1. What Are Cookies

Cookies are small text files that are stored on your device when you visit a website. Cookies help us remember your preferences, provide personalized experiences, and improve our website functionality.

ITSAI Agent uses cookies and similar technologies to enhance your user experience, analyze website usage, and provide relevant service features.

2. Types of Cookies We Use

2.1 Necessary Cookies

These cookies are essential for the basic functionality of the website and cannot be disabled:

• Session Management：Maintaining your login status and session security
• Security Cookies：Preventing Cross-Site Request Forgery (CSRF) attacks
• Language Preferences：Remembering your chosen language settings
• Load Balancing：Ensuring requests are properly routed to servers

2.2 Performance Cookies

These cookies help us understand website usage and improve performance:

• Analytics Cookies：Collecting anonymous usage statistics
• Performance Monitoring：Monitoring page load times and errors
• Feature Usage：Understanding which features are most popular

2.3 Functional Cookies

These cookies enhance website functionality and provide personalized experiences:

• User Preferences：Remembering your theme, font size, and other settings
• Personalized Content：Providing relevant suggestions based on your usage history
• Form Data：Temporarily saving form inputs to prevent accidental loss

2.4 Third-Party Cookies

We may use cookies from third-party service providers:

• Payment Processing：Securely processing payment transactions
• Customer Support：Providing online customer service and help features
• Content Delivery：Optimizing content loading speed

3. Cookie Purposes

We use cookies to achieve the following goals:

3.1 User Experience Optimization

• Providing smooth navigation experience
• Remembering your preference settings
• Reducing repetitive information input
• Providing personalized recommendations

3.2 Security Protection

• Preventing unauthorized access
• Detecting and preventing malicious activities
• Protecting account security
• Verifying user identity

3.3 Service Improvement

• Analyzing user behavior patterns
• Identifying and fixing technical issues
• Optimizing website performance
• Developing new features

4. Cookie Management

You can manage cookies in the following ways:

4.1 Browser Settings

Most browsers allow you to:

• View stored cookies
• Delete specific or all cookies
• Block cookie settings
• Set cookie expiration time

4.2 Cookie Retention Period

Different types of cookies have different retention periods:

• Session Cookies：Automatically deleted when browser is closed
• Persistent Cookies：Deleted based on set expiration date, maximum 2 years
• Functional Cookies：Usually retained for 30 days to 1 year

4.3 Withdrawing Consent

You can withdraw consent for non-essential cookies at any time. Please note that this may affect the normal use of certain website features.

5. Cookies in Mobile Apps

In our mobile apps, we use cookie-like technologies to achieve the same functionality. These technologies include:

• Local Storage：Storing preferences and configuration information on the device
• Device Identifiers：Used for analytics and personalized services
• Push Notification Tokens：Sending relevant notifications and updates

6. Contact Us

If you have any questions about our Cookie Policy or need help managing cookie settings, please contact us:

• Email: app@itusi.cn
• Website: https://itsaiagent.com